Executive Staff
Stephen Jacoby, Chief Executive Officer
Stephen Jacoby is the Chief Executive Officer and Treasurer of the Board of Directors of Consumers Federal Credit Union. He joined Consumers in 1992. Prior to joining Consumers, Mr. Jacoby managed and worked in local New York based credit unions. He has been in the credit union industry since 1983. He can be contacted at sjacoby@consumersfcu.org.
Operations
Salma Masum, Assistant Vice President of Operations
Salma Masum is the Assistant Vice President of Operations of Consumers Federal Credit Union. She joined Consumers in March 2022. Prior to Joining Consumers, she held management banking positions since 2011 and has been in the banking industry since 2001. She holds a Bachelor’s in Business Administration, Specialization in Management from Berkeley College. She can be contacted at smasum@consumersfcu.org.
Derrick Vandyck, Director of Operations
Derrick Vandyck is the Director of Operations of Consumers Federal Credit Union. He joined Consumers in 2014. Mr. Vandyck has rapidly expanded his role. He previously held positions as Member Service Representative, Receptionist, Teller, Operations, and Compliance Officer. He holds a Bachelors of Arts in Communications from Albright College. He can be contacted at dvandyck@consumersfcu.org.
Michael Garthaffner, Senior Consultant
Michael Garthaffner is a Senior Consultant at Consumers Federal Credit Union. He Joined Consumers in December 2022. Prior to joining Consumers he held various positions in the Credit Union industry since 1994. Michael holds a Bachelors in Accounting from Brooklyn College. He can be contacted at mgarthaffner@consumersfcu.org.
Alex Cruz, Brooklyn Branch Manager
Alex Cruz is a Branch Manager of Consumers Federal Credit Union. He joined Consumers in June 2022. Prior to Joining Consumers, he held different positions in the banking industry since 2007. Alex holds a Bachelor’s in Business Management & Finance, with a Minor in Accounting from Brooklyn College. He can be contacted at acruz@consumersfcu.org.
Monika Kania, Massapequa Branch Manager
Monika Kania is a Branch Manager of Consumers Federal Credit Union. She joined in July 2022. Prior to Joining Consumers, she held various positions in the banking industry since 2006. Monika holds a Bachelor’s in Business Administration from Hofstra University. She is fluent in Polish and can be contacted at mkania@consumersfcu.org.
Member Services
Sarah Sakmann, Member Service Specialist
Sarah Sakmann is a Customer Service Specialist of Consumers Federal Credit Union. She joined Consumers in February 2022. Prior to joining Consumers, she held positions in the banking industry for the past two years. She has also held positions in Customer Service for over four years. She can be contacted at ssakmann@consumersfcu.org.
Ebru Karakas, Member Service Specialist
Ebru Karakas is a Customer Service Specialist of Consumers Federal Credit Union. She joined Consumers in October 2022. She graduated with a Bachelor’s from Queens College. Prior to joining Consumers, Ms. Karakas held positions in Customer Service for ten years. She is fluent in Turkish and can be contacted at ekarakas@consumersfcu.org.
Ryan Jacoby, Member Service Representative / Loan Department
Ryan Jacoby is a Member Service Representative of Consumers Federal Credit Union. He joined Consumers in June 2016. His role at Consumers is to assist members with transactions and assist operations and management with daily processes. He graduated with a Bachelor’s of Science in Business Management and Administration from Farmingdale State College. He can be reached at rjacoby@consumersfcu.org.
Lizette Acevedo, Member Service Representative
Lizette Acevedo is a Member Service Representative of Consumers Federal Credit Union. She joined Consumers in September 2018. Prior to joining Consumers, Ms. Acevedo held positions in the banking industry for the past three years. She has also held positions in Customer Service for over ten years. She is fluent in Spanish and can be contacted at lacevedo@consumersfcu.org.
Irina Koutcher, Member Service Representative
Irina Koutcher is a Member Service Representative at Consumers Federal Credit Union. She joined Consumers in October 2018. Prior to joining Consumers, Ms. Koutcher held positions in the banking industry for over ten years. She is fluent in Russian and can be contacted at ikoutcher@consumersfcu.org.
Jordan Ingram, Member Service Representative
Jordan Ingram is a Member Service Representative of Consumers Federal Credit Union. He joined Consumers in February 2022. His role at Consumers is to assist members with transactions and assist with daily processes. He has 3+ years in customer service and studied Network Administration at SUNY Morrisville. He can be reached at jingram@consumersfcu.org.