Executive Staff
Stephen Jacoby, Chief Executive Officer
Stephen Jacoby is the Chief Executive Officer and Treasurer of the Board of Directors of Consumers Federal Credit Union. He joined Consumers in 1992. Prior to joining Consumers, Mr. Jacoby managed and worked in local New York based credit unions. He has been in the credit union industry since 1983. He can be contacted at sjacoby@consumersfcu.org.
Charles Giuliano, EVP and Chief Operating Officer
Charles Giuliano joined Consumers Federal Credit Union in March of 2021 as Executive Vice President and Chief Operating Officer. His main focus is in service to the membership; supplying superior financial products and services, while providing for an exceptional member experience. With more than 25 years’ experience in lending and finance, and utilizing his business acumen and operational skills, Charles returned to his roots of the credit union industry in 2014. Additionally, Charles was honorably discharged from the US Navy after serving 8 years. He was educated at St. John’s University and is also a certified paralegal. Charles is fluent in Italian and Spanish. He can be contacted at cgiuliano@consumersfcu.org
Anna Carbone, Vice President, Operations
Anna Carbone is the Vice President of Operations of Consumers Federal Credit Union. She joined Consumers in 2005 as a Customer Service Representative and through strong work and dedication, she now holds her current position. She is a firm believer in the Credit Union philosophy of “People Helping People”. Anna dedicates herself to ensuring that our members receive 100% satisfaction by overseeing all of our operations. She has been in the financial industry since 1992. She is fluent in Italian. She can be contacted at acarbone@consumersfcu.org.
Operations
Derrick Vandyck, Operations Supervisor
Derrick Vandyck is the Operations Supervisor of Consumers Federal Credit Union. He joined Consumers in 2014. Mr. Vandyck has rapidly expanded his role. He previously held positions as Member Service Representative, Receptionist, Teller, Operations, and Compliance Officer. He holds a Bachelors of Arts in Communications from Albright College. He can be contacted at dvandyck@consumersfcu.org.
Anallely Lozada, Operations Coordinator
Anallely Lozada is the Operations Coordinator of Consumers Federal Credit Union. She joined Consumers in October 2017. Ms. Lozada has expanded her role which previously included Member Service Representative, Head Teller. Prior to joining Consumers Ms. Lozada held positions in customer service and education. She is working on her Bachelors of Science in Business from the University of Phoenix. She is fluent in Spanish. She can be contacted at: alozada@consumersfcu.org.
Member Services
Jenna Zaretsky, Member Service Representative
Jenna Zaretsky is a Member Service Representative of Consumers Federal Credit Union. She joined Consumers in June 2020. She holds a Bachelors of Business Administration with a concentration in Finance from Binghamton University. This is her first position after graduating in May of 2020. Her role is to assist members with transactions and to assist operations with daily processes. She can be reached at jzaretsky@consumersfcu.org.
Lizette Acevedo, Member Service Representative
Lizette Acevedo is a Member Service Representative of Consumers Federal Credit Union. She joined Consumers in September 2018. Prior to joining Consumers, Ms. Acevedo held positions in the banking industry for the past three years. She has also held positions in Customer Service for over ten years. She is fluent in Spanish and can be contacted at lacevedo@consumersfcu.org.
Irina Koutcher, Member Service Representative
Irina Koutcher is a Member Service Representative at Consumers Federal Credit Union. She joined Consumers in October 2018. Prior to joining Consumers, Ms. Koutcher held positions in the banking industry for over ten years. She is fluent in Russian and can be contacted at ikoutcher@consumersfcu.org.
Ivanna Ostapyuk, Member Service Representative
Ivanna Ostapyuk is a Member Service Representative at Consumers Federal Credit Union. She joined Consumers in July 2020. Prior to joining Consumers, Ms. Ostapyuk held the teller position in financial institutions for the past five years. She holds a Bachelors of Arts in Finance from Touro College. She is fluent in Russian, Ukrainian and can be contacted at: iostapyuk@consumersfcu.org
Ryan Jacoby, Member Service Representative
Ryan Jacoby is a Member Service Representative of Consumers Federal Credit Union. He joined Consumers in June 2016. His role at Consumers is to assist members with transactions and assist operations and management with daily processes. He is working on a Bachelor’s of Science in Business Management and Administration.
Nicole Salvo, Member Service Representative
Nicole Salvo is a Member Service Representative of Consumers Federal Credit Union. She joined Consumers in March 2021. Prior to joining Consumers, she held positions in both the banking industry and customer service for the past five years. Her role at Consumers is to assist members with transactions and assist operations and management with daily processes. She is in the process of a Bachelor’s degree in Criminal Justice and Law Enforcement Administration. She can be reached at nsalvo@consumersfcu.org.
Kevin McCormick, Member Service Representative
Kevin McCormick is a Member Service Representative of Consumers Federal Credit Union. He joined Consumers in April 2021. His role at Consumers is to assist members with transactions and assist operations and management with daily processes. He graduated from Pace University with a Bachelor’s degree in Business Administration. He can be reached at kmccormick@consumersfcu.org.